Membership + Class Packs

Terms & Conditions

 

Includes: Membership contracts

1. All Memberships operate on a 7 day autopay schedule from the credit card stored in Mindbody (a secure system). Payment will continue unless notified (see Termination Policy below).

2. No lock in contracts, although 4 weeks written notice is required, prior to cancelation by emailing hello@reforma.com.au.

3. Membership suspensions: A maximin of 4 week holds per year with a minimum of 1 week hold policy.

3. If you wish to cancel anytime, new membership prices will occur.

4. Memberships may be subject to price increase, but will be communicated in writing 4 weeks prior to any change.

5. We require 7 business days of written notice for membership suspensions. This ensures that the correct measures are put in place to cease credit card payments that are scheduled for the given period.

6. Special considerations are given to those moving away and medical reasons, please contact us to discuss.

7. Our cancellation policy is 4 hours, all late fees and no shows will be charged weekly. (refer to the policy of your membership below).

8. It is your responsibility to update your payment details with us, ensure contracted amount is available to be debited on the designated day of your periodic payment. Failed payment may attract fees from a 3rd party processor. Failed payment notification must be addressed as soon as possible.

9. Studio Pace may terminate a membership without notice for inappropriate, offensive or illegal behaviour, as determined by us, which occurs on our premises or is directed at our staff or other members.

Please email requests to hello@reforma.com.au

 
 
 

Intro pack, Single class, 5, 10, 25 packs and private studio session packs.

1. 14 Day intro offer is only available to NEW clients. You can only purchase the introductory offer once. The introductory offer is non-refundable and non-transferable. Activation is from the date of your first class booking.

2. Session packs are non-transferable and non-refundable.

3. Session packs cannot be extended beyond their expiry date.

4. Our cancellation policy is 4 hours, late cancellation and no show will forfeit your class.

5. Private sessions must be paid in advance, and are non-transferable and non-refundable. A minimum of 4hrs notice is required to cancel a private session or forfeit your payment.